
Bottom-line results, which can be millions of dollars, result from
significant improvements in these critical areas:
Employee
performance:
- Increased employee productivity.
- Decreased absenteeism and turnover.
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Customer satisfaction:
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Managerial
effectiveness:
- Reduced supervisor time dealing with poor performers.
- Increased ability to implement key initiatives.
- Increased effectiveness of recruiting, hiring and training
initiatives.
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Legal issues:
- Minimized exposure to EEO and other legal challenges.
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